Quote:the reasoning being that current orders pay his bills for fulfilling pre-orders, and new orders need to be encouraged by swift customer service.
What? My pre-order money was intended to fulfill purchasing my pre-order. So basically APL says: "we have (and have had) your money in the bank; thanks for floating a loan to us; but now you can sit and wait even longer whilst we encourage more people to send us money by giving them preferential customer service.
However this plays at business economics, in my not-so-humble-opinion it is pretty crass from the perspective of integrity and honor. I am almost at the point of cancelling my Kursk order and demanding a refund.
