PG-HQ Forums

Hi,

I am trying to post a message on the AP page on CSW, but I can't.
Do you have the same problem ?

Manu

Just posted with no problem.

OK, I see.
My message is probably refused, because it is about a package I never received. And they pretend it has been delivered.
Customer servicing...

(08-31-2013, 01:12 AM)Memenne Wrote: [ -> ]OK, I see.
My message is probably refused, because it is about a package I never received. And they pretend it has been delivered.
Customer servicing...

I do not know if it's the same for European customers but when my items ship, I always receive an email with the tracking number(s).

If I had a dispute as to whether the packages were received, I would first contact the carrier and ask them what is the problem. One delivery left an expensive "signature required" package in front of my door when I was living in a 1000+ units apartment complex and the package was stolen. It took a while to resolve but it was resolved with the carrier replacing the items.

I never received such an email.
AP gave me this track number, but it does not work on the USPS website.
And I can't find the way to communicate with USPS other than by phone. I have to find time for this...

Thanks for the info !
Manu

Something to be aware of with USPS shipments, they track 3-4 days behind events. If you got the tracking number yesterday, USPS tracking will know about it shortly after Labor Day. You can find out it's been delivered a couple days after you get the package.

Thanks ! I'll check, but the delivery "happened" probably begin of the year…
This is an old story.

Guys,

I still have no news about this, and I still have the same answer on usps.com : the tracking number AP gave me is not working.

I can't find the way to send an e-mail to USPS to aks them if they can check this. It seems that only local (ie American) users can do it.
Can one of you send an email for me to USPS ?

This is the tracking number : LJ927541335US
The destination is one of those two addresses :

Manu De Wit
c/o BBDO
Rue de l'Escaut, 122
1080 Brussels
Belgium

or

Manu De Wit
Avenue des Bécassines, 6
1160 Brussels
Belgium

Thank you for your help !

Manu

(09-09-2013, 09:36 PM)Memenne Wrote: [ -> ]Guys,

I still have no news about this, and I still have the same answer on usps.com : the tracking number AP gave me is not working.

I can't find the way to send an e-mail to USPS to aks them if they can check this. It seems that only local (ie American) users can do it.
Can one of you send an email for me to USPS ?

This is the tracking number : LJ927541335US
The destination is one of those two addresses :

All I get is this:
You entered: LJ927541335US

Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office.

Sorry.

PY

[quote='Poor Yorek' pid='6369' dateline='1378730811']


I followed up with a voice ID for the tracking number: their automated service showed "no record" of that item.

Good luck.