(11-08-2012, 06:37 AM)Hugmenot Wrote: Does this answer your question?
Hugmenot,
My experience with Avalanche Press does not coincide with yours. And, whilst quality control on the laser counters is (or was) a recent issue, it certainly does not exhaust quality-control issues spanning over years. A learning curve on printing a release-ready product? Sorry, but I don't think the customer should expect to be the practice dummy (imagine if calculators were sold this way - "gosh, sorry the 'times' button doesn't work, but, hey, its a work in progress"). Work out the bugs then release the product (or sell off-copies at a discount). Did they offer to replace bad print runs? If so, great, but I don't recall reading about it here. When I recently purchased a fine chess set, the (online) retailer actually noticed a slightly blemished piece and ordered a replacement for it before even sending them on. Yes, that is what I appreciate and expect from a company that operates in a competitive environment.
You and others appear satisfied with what APL produces. Fine, you back up that with your money. I am not satisfied with APL's product nor its Customer Service delivery and attitude (e.g. referring to those seeking the same as requiring "hand holding" see post 2278; exercising censorship on Consimworld; and having to threaten legal action to obtain a refund). I will exercise that dissatisfaction by boycotting their products. "Fool me once, shame on you; fool me twice, shame on me."
I do not believe anyone can find a post wherein I have criticized anyone for patronizing APL (unlike my being criticized for failing to do so). I do not believe anyone can find a thread here that I started whose purpose was to criticize APL. I do, however, voice my opinion regarding APL when threads are opened regarding the company; its products; and its future.
As the OP of this thread asked for why sales of a PG game might be low and explicitly inquired regarding (1) APL's history and (2) Operational Theatre, both of which were reasons why I have not purchased Saipan, I so stated in post #8 of this thread (and added that #1 also has lead to my not ordering two other recent PG games). That so doing could have caused any controversy is baffling.
